Privacy Policy
Introduction and Applicability
This Privacy Policy applies to all users of our digital platforms, including websites, mobile applications, and API services. It details the types of information we collect, how we use it, and your rights regarding that information. Your continued interaction with our services signifies your agreement to this Policy. We may update it periodically, so please check back for any revisions.
Information We Collect
Direct Input: Data you voluntarily provide, such as registration credentials, payment details, and support inquiries.
Technical Metrics: Device identifiers, browser type, operating system, IP address, and browsing history, collected to enhance performance and troubleshoot issues.
Cookies and Tracking: First- and third‑party cookies, web beacons, and similar technologies help us remember preferences, measure engagement, and tailor advertising. You can opt out via cookie‑management tools.
Legal Basis and Purposes
We process personal data based on one or more lawful grounds: consent (e.g., marketing communications), contractual necessity (e.g., order fulfillment), legal obligations (e.g., tax record keeping), and legitimate interests (e.g., fraud prevention). Data is used to deliver services, personalize user experience, analyze usage trends, and maintain security. Where consent is required, you have the right to withdraw it at any time.
Data Sharing and International Transfers
We share data with service providers who assist with operations—such as cloud hosting, analytics, and customer relationship management—under strict contractual safeguards. In certain circumstances, such as compliance with legal process or to protect our rights, we may disclose data to regulatory authorities. Your data may be transferred across borders, but we ensure appropriate safeguards (e.g., standard contractual clauses) are in place to maintain protection.
Data Storage, Retention, and Deletion
Personal data is stored in secure environments with restricted access. We retain your data for the period necessary to fulfill the purposes outlined, comply with legal requirements, or resolve disputes. Once retention periods expire, data is either anonymized for analytics or securely deleted. Periodic reviews ensure obsolete data does not persist unnecessarily.
Security Measures
To protect against unauthorized access, alteration, or destruction of personal data, we employ encryption, role‑based access controls, intrusion detection systems, and regular security audits. Staff undergo mandatory data‑protection training, and incident response plans are maintained to address potential breaches swiftly. While every precaution is taken, we cannot guarantee absolute security.
Your Rights
Subject to applicable laws, you may request access to your personal data, correction of inaccuracies, erasure, or restriction of processing. You can also object to processing based on legitimate interests and request data portability. For marketing communications, you may opt out at any time via unsubscribe links or account settings. We will honor all valid requests in accordance with legal timeframes.
